[Completed] Planned Outage – VIA device Updates 10/17 5-7am

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Update 10/17/2019 6:00am

The updates on the VIA master server have been completed.   Please report any issues to the ITS Helpdesk.

Original post:

ITS will be performing updates on the VIA master server that controls the VIA devices in the classrooms on Thursday, 10/17/19 between 5:00-7:00 am which may result in a brief interruption as the server is updated and reboot.  If a VIA device reboots during this time they may not be able to come back up until after the server update is completed.

Please do not attempt to bring up the presentation devices in classrooms during this time period.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.