Update 12/12/20: 9:10am
Banner database maintenance has been completed. This completes all maintenance activities. Please report any issues to the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu.
Update 12/12/20: 7:15am
Denison’s single sign-on (SSO) server maintenance has been completed. Please report any issues to the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu.
Original Post:
Information Technology Services (ITS) will be performing planned maintenance to Denison’s single sign-on (SSO) servers on Saturday, December 12th from 6:00 – 7:00 AM EST and Banner database maintenance simultaneously from 6:00 – 10:00 AM. This maintenance will impact all Denison services.
Systems that require SSO will not be accessible and users will not be able to login for a brief period (5 – 15 minutes) between 6:00 – 7:00 AM.
Banner and related systems will be inaccessible until 10:00 AM EST. Affected services include:
- Banner Admin Pages
- Banner Self-Service
- Xtender
- Jaggaer (e-procurement)
- Cognos
- MyDenison content that relies on Banner data
If you have questions, please contact the ITS Service Desk at servicesdesk@denison.edu or by calling 740-587-6395.