Update 11:20am:

All Banner maintenance has been completed successfully.

If you experience any issues with Banner today, please clear your cache. To do this in Google Chrome, click on the Chrome menu (3 vertical dots in the upper righthand corner) and then choose “More Tools”, and then “Clear browsing data”. Make sure the Time Range is set to “All time” and that “Cached images and files” is checked and then click on “Clear Data”. For instructions on clearing your cache in other web browsers, see https://www.pcmag.com/article2/0,2817,2480401,00.asp

If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing upgrades to Banner on Saturday, 3/21/2020 from 5:00am – 5:00pm. Beyond security patches and infrastructure updates, Banner General and other functional Banner modules will be updated. All functional areas are affected. During this time, Banner Admin Pages, Self-Service, and most related systems such as Xtender, Jaggaer (e-procurement), and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.