Learn about how Google promotes safe browsing and helps block phishing in this recent blog post.
https://www.blog.google/products/g-suite/keeping-your-company-data-safe-new-security-updates-gmail/
Planned Change: McAfee Endpoint Security update on Denison Windows Computers starting Thu 6/15/17
On 6/15/17 ITS will release an upgrade to McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.
Monthly Cybersecurity Awareness Newsletter – June
June edition:
(https://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201706_en.pdf)
OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.
Resolved: Service Disruption for Dialpad
Update 6/7/2017 6:10 pm: Dialpad is now fully operational. If you have trouble making or receiving calls on the Dialpad app on your computer, please log out of the Dialpad app and then log back in. If you continue to experience problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Original Post 6/7/2017 4:50 pm: Dialpad calling is currently unavailable. Dialpad is aware of the issue and is working to resolve it as soon as possible. Please let us know if you have any questions or concerns by contacting the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu
Planned Change: McAfee Agent upgrade on Denison-owned Windows Computers starting Thu 6/8/17
On 6/8/17 ITS will release an upgrade to the McAfee Agent on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software version is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.
Update: 1:15 PM – Banner outage on Memorial Day (5/29), 6:00 AM – 9:00 AM
Update: The storage / database work has been completed. Banner services have been made available. If you experience any Banner issues after this time, please contact the ITS Help Desk at 740-587-6395 or via helpdesk@denison.edu.
Original Post: There will be a brief Banner outage, early morning on Memorial Day, (5/29) from 6 AM – 9 AM to address some database storage issues. This outage will impact all Banner modules.
An update will be issued once the work is finished and Banner is back online and available.
Update: Issues Resolved: Self-Service Banner Proxy issues – 2 PM, 5/23/17
Issues have been resolved.
There are currently some issues surrounding Self-Service Banner and proxy authentication access. Some SSB components may not be available and their subsequent links may also be broken. ITS is currently working on this issue.
Cybersecurity Awareness Training – PHI and PCI
As announced in the campus email earlier this year, we will be releasing additional Cybersecurity training modules to select individuals/departments who work with sensitive data, such as protected health information (PHI) and cardholder data (CD/PCI). Notifications from our training partner, KnowBe4.com, will start arriving today from an email address of “do-not-reply@knowbe4.com”. These additional modules are shorter than the general awareness training, ranging from 5 to 10 minutes.
Machine Learning in G Suite (Denison Apps)
Can machine learning make your day easier? Check out this article from Google about some of the features they’ve added to G Suite (Denison Apps).
Completed: Planned Outage: Network Maintenance in Burton Morgan, Knapp, Shaw, Burke & Library Thurs. 5/18/17 5-7am
Update 5/18/17 8:45am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post:
ITS will be performing network maintenance on Thursday 5/18/17 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.
Burton Morgan – 1st & 5th Floor
Knapp
Shaw
Burke
Library
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.