*Update: Service was restored as of 17:50.
We are aware of an Internet outage and we are investigating.
*Update: Service was restored as of 17:50.
We are aware of an Internet outage and we are investigating.
Message from Facilities:
Electricity will be off for the entire campus from approximately 6:00 am to 8:00 am, Tuesday, November 26.
ITS will have staff on site to ensure campus network equipment comes back online after the power is restored.
*Update* – We have made some optimization changes as of 3:15pm on 11/15, which seem to have addressed the issue. We will continue to monitor the situation.
We have uncovered a configuration issue with our wireless equipment in buildings that have been recently upgraded, which may have resulted in a small number of clients receiving a yellow triangle when attempting to connect from 11:30 to 16:30 this week. We are working with the vendor today to determine the best way to resolve this ASAP.
*Update* – MyDenison has been restored as of 11:52.
*Update* – Internet connectivity has been restored as of 11:20. We are still working on restoring MyDenison.
We are currently investigating the loss of Internet connectivity with our provider.
An engineer from our wireless vendor is on campus on 10/22 and 10/23. There may be intermittent outages on the wireless network while they perform diagnosis and assessment.
A misconfiguration would have caused wireless connectivity problems in the following buildings this morning:
We will be performing maintenance during the outage window tomorrow morning which may result in a brief outage in wired and wireless connectivity.
There will be a brief Internet outage this morning while we update and reload a network appliance. This work will begin at 10:00 a.m.
Update 8/29:
Access for Crawford was restored around 9:15 p.m, Stone was restored around 10:15 p.m.
Original Post:
We are addressing a configuration problem with the wireless network in Crawford & Stone.
There was a network outage from 3:50 to 4:10. All network connectivity should now be restored.