October edition:

Four Steps to Staying Secure

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201610_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Update – Monday 10/3/2016 9:30 am

Windstream has been able to resolve this issue. All numbers that have been ported should now be reachable from regional Windstream customers as well. Please do let us know if any numbers are unreachable post this fix.

For any issues please report it to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update – Windstream has committed to having this corrected on Monday, 10/3.

We’ve learned that some phone numbers that have ported over to Dialpad are unreachable from regional Windstream customers, which includes old Denison phones that have not moved to Dialpad. We are currently aware of 30 numbers that are having this problem. We are working with Windstream to correct this and to understand what they can do to prevent this from happening during future porting events.

Update 1:55PM

We have been unable to confirm any Dialpad or carrier issues related to problem reports from this morning. Many events reported end up being incorrect audio settings in the Dialpad app. This may be due to a problem with docking stations correctly detecting USB headsets. If you’ve experienced what appears to be a one-way-audio issue, try using your headset plugged into a USB port on your monitor or computer (as opposed to the docking station). If you receive a report of poor audio quality (distant, in a tunnel, etc.), check that your microphone is correctly set to your headset and not to the microphone on your monitor.

**

We are currently working with Dialpad and our carriers to determine the cause of one-way calling issues.

If you are experiencing problems with your headset we’re learning that there may be a problem with headsets plugging into a docking station, as opposed to being directly connected to your computer or monitor/display.

September edition:

Email Do’s and Don’ts

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201609_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

The departments below have had their Denison phone number migrated to their Dialpad account as of 11:00 this morning:

  • Library
  • Student Development
  • Life after Denison (Student Services)
  • First-Year Programs
  • Multicultural and International Student Services
  • Campus Leadership and Involvement Center & Service Learning

August edition:

Ransomware

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201608_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

July edition:

CEO Fraud

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201607_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

June edition:

Encryption

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201606_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

May edition:

Internet of Things (IoT)

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201605_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.