On Thursday, ITS became aware of an issue affecting the use of YouTube and Google Photos with Denison accounts. The issue has been fixed, and access restored for those affected.
If you experience a problem using your Denison account with a Google service, please report the issue to the ITS Service Desk (740-587-6395 or servicedesk@denison.edu).
ITS will be performing planned maintenance on Friday, October 17th, on select systems related to Denison’s authentication infrastructure. While no disruptions are expected, this important update will enhance the security and reliability of our authentication services.
Denison’s authentication infrastructure provides login services for many essential platforms, including Gmail, MyDenison, and Banner. This update will not change the login experience for any of these services.
This post will be updated when the work is complete. If you experience any issues logging into Denison services after the maintenance, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
On Thursday, February 15th, Denison’s Single Sign-On (SSO) service will be upgraded to use Duo’s new universal prompt, replacing the current prompt. This upgrade is required by Duo and is part of our cybersecurity modernization.
The new, simplified Duo multi-factor authentication (MFA) prompt provides a quicker login experience and still supports all the same authentication options as before. Your last-used MFA method is automatically selected. Click “Other options” if you would like to make another selection.
If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Jared Hoffman
Director of Cybersecurity
LastPass, a well-known password manager, announced that some customer data—including encrypted passwords—were copied by an unauthorized threat actor. Though LastPass encrypts passwords, a determined threat actor could decrypt the stolen data and access stored passwords and account information.
Faculty & staff who use LastPass to store your Denison or personal passwords should complete this brief LastPass Usage Survey by Friday, February 3, so we can understand your LastPass usage and provide recommendations to secure your passwords.
