by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, August 5th, 2023 from 5:30 AM – 7:30 PM EDT

Update 8/5/2023 4:10pm
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module updates on Saturday, August 5th, 2023 from 5:30 AM – 7:30 PM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, May 20th, 2023 from 6:00 – 10:00 AM EDT

Update 5/20/2023 9:30am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches Saturday, May 20th, 2023 from 6:00 AM – 10:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, March 4th, 2023 from 6:00 – 10:00 AM EST

Update 3/4/2023 10:05am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches Saturday, March 4th, 2023 from 6:00 AM – 10:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, January 7th, 2023 from 5:30 AM – 7:30 PM EST

Update 1/7/2023 9:45pm
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Update 1/7/2023 7:00pm
Maintenance is still ongoing…targeting completion by 10:00pm.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module updates on Saturday, January 7th, 2023 from 5:30 AM – 7:30 PM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [COMPLETED] Planned Banner Maintenance Monday, January 2nd, 2023 from 5:30 AM – 5:30 PM EST

Update 1/2/23 5:25pm:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be performing system maintenance on Monday, January 2nd, 2023 from 5:30 AM – 5:30 PM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, August 6th, 2022 from 5:30 AM – 6:30 PM EDT

Update 8/6/22 2:35pm:
All Banner maintenance has been successfully completed.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module upgrades on Saturday, August 6th, 2022 from 5:30 AM – 6:30 PM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, June 4th, 2022 from 6:00 AM – 6:00 PM EDT

Update 6/4/2022 7:40pm
All maintenance has been completed successfully.

Update 6/4/2022 5:45pm
Maintenance is still ongoing…targeting completion by 8:00pm.

Original Post:
Denison Information Technology Services (ITS) will be performing Banner Job Submission maintenance on Saturday, June 4th, 2022 from 6:00 AM – 6:00 PM EDT that will impact access to Banner. Users will not be able to access core Banner services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Banner Job Submission (Jobsub)

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Cognos Maintenance Thursday, April 7th, 2022 from 6:00 AM – 8:00 AM EDT

Update 4/7/2022 7:40am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying security patches on Thursday, April 7th, 2022 from 6:00 AM – 8:00 AM EDT that will impact access to Cognos. Users will not be able to use or access Cognos while the maintenance is underway.

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, February 12th, 2022 from 6:00 AM – 9:00 AM EST

Update 2/12/22 8:00am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying security patches on Saturday, February 12th, 2022 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Monday, December 27th, 2021 from 5:30 AM – 7:30 PM EST

Update 12/27/21 3:10pm:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module upgrades on Monday, December 27th, 2021 from 5:30 AM – 7:30 PM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.