by ·Comments Off on [Completed] Planned RStudio Server Maintenance – Wednesday, August 13th, 2025 from 6-10 AM

Update 8/13/2025 9:00 am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
ITS will be performing maintenance to the RStudio server on Wednesday, August 13th between 6 and 10 am. The service, r.denison.edu will be unavailable during this period. Please stop any running code on RStudio by midnight to ensure there are no issues when the service returns online.

This post will be updated when the work is complete. If you experience any issues with either software after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, August 2nd, 2025 from 5:30 AM – 5:30 PM EDT

Update 8/2/25 3:30pm:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module updates on Saturday, August 2nd, 2025 from 5:30 AM – 5:30 PM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, March 22nd, 2025 from 6:00 AM – 9:00 AM EDT

Update 03/22/2025 @ 8:15am:
All maintenance has been successfully completed.

If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, March 22nd, 2025 from 6:00 AM – 9:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, December 7th, 2024 from 6:00 AM – 9:00 AM EST

Update 12/07/2024 @ 8:10am:
All maintenance has been successfully completed.

If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, December 7th, 2024 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Cognos
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Cognos Maintenance Saturday, October 12th, 2024 from 6:00 AM – 5:00 PM EDT

Update 10/12/2024 @ 11:30am:
All maintenance has been successfully completed.

If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be performing maintenance on Saturday, October 12th, 2024 from 6:00 AM – 5:00 PM EDT that will impact access to Cognos. Users will not be able to access the services during this time.

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, October 5th, 2024 from 6:00 AM – 11:00 AM EDT

Update 10/5/2024 @ 10:10am:
All maintenance has been successfully completed.

If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying security patches on Saturday, October 5th, 2024 from 6:00 AM – 11:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, August 3rd, 2024 from 5:30 AM – 5:30 PM EDT

Update 8/3/2024 @ 2:55pm:
All maintenance has been successfully completed.

If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches and module updates on Saturday, August 3rd, 2024 from 5:30 AM – 5:30 PM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, June 1st, 2024 from 6:00 AM – 10:00 AM EDT

Update 6/01/2024 10:23am:
All maintenance has been successfully completed.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, June 1st, 2024 from 6:00 AM – 10:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Xtender Maintenance Thursday, March 14th, 2024 from 7:00 AM – 11:00 AM EDT

Update 3/14/24 9:30am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying updates on Thursday, March 14th, 2024 from 7:00 AM – 11:00 AM EDT that will impact Xtender. Users will not be able to access or use the service until after the maintenance has been completed.

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, February 17th, 2024 from 6:00 AM – 9:00 AM EST

Update 2/17/24 8:10am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, February 17th, 2024 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.