by ·Comments Off on [Completed] Planned DenAI Maintenance – Thursday March 26th from 6:30 – 7:30am EDT

Update 3/26/26 7:25am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
ITS is performing maintenance on DenAI between 6:30am and 7:30am on March 26th. During this time, DenAI performance might be degraded, or the service might be unavailable. If you experience issues, please try again after some time. Any work done during this time might be lost and unrecoverable.

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST

Update 2/21/26 7:55am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, January 3rd, 2026 from 5:30 AM – 1:30 PM EST

Update 1/3/2026 4:30pm:
All maintenance has been completed and services are being monitored to verify successful operation.

Update 1/3/2026 1:30pm:
Banner services have been restored and are operational. Additional Job Submission maintenance continues without impact to operations.

Original Post:
Denison Information Technology Services (ITS) will be performing Banner Job Submission maintenance on Saturday, January 3rd, 2026 from 5:30 AM – 1:30 PM EST that will impact access to Banner. Users will not be able to access core Banner services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.