by ·Comments Off on [COMPLETED] Notebowl Maintenance with Brief Outage

Maintenance to strengthen Notebowl’s global service was completed at 4:03am this morning. If you experience any issues using Notebowl, please try refreshing your web (Chrome) browser.  If you need assistance, please contact the ITS Service Desk.

Notebowl will be undergoing server maintenance on Saturday, April 4, starting at 4:00am EDT to strengthen its global service. The maintenance will include a temporary outage, during which Notebowl services will be interrupted. We advise all users to log out before that time. Maintenance should be done within the hour.

Please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu for support or more information.

by ·Comments Off on [COMPLETED] Notebowl Maintenance

Maintenance was completed at 4:35am to move our Notebowl instance to larger capacity servers.  If you experience any issues using Notebowl, please try refreshing your web browser.  If you need assistance, please contact the ITS Service Desk.

Notebowl will be undergoing unplanned server maintenance starting at 4:00am EDT on the morning of Wed., March 25. We advise all users to log out before that time. Maintenance should be done within the hour, but for updates, please visit Notebowl’s Status Page.

Please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu for support or more information.

by ·Comments Off on Completed: Planned Maintenance, NoteBowl System Maintenance on 8/8/18 from 7:00-8:00am

Update 8/8/18 8:00am:

Today’s maintenance is complete. You may briefly see a redirecting message when you login. This is normal. Please report any system issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original post

NoteBowl will be performing maintenance on their system on Wednesday, August 8, 2018, from 7:00-8:00 AM. While we don’t expect it to cause an outage, it would be best not to attempt to login and work in NoteBowl during this time.

This post will be updated when the work is complete. If you experience any issues logging into NoteBowl after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on COMPLETED: Planned Outage – NoteBowl Unavailable Sunday 2/5/17 3:00-5:00AM

Update:

The scheduled maintenance was completed and Notebowl is up and running.

Original Post:

Due to planned maintenance by the hosting company, NoteBowl will be unavailable from 3:00-5:00AM on Sunday, February 5, 2017.

Should you experience any problems accessing NoteBowl after 5:00AM on Sunday 2/5, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu and ets@denison.edu, so ITS can follow up as soon as we are available.