There was an unplanned outage on the student print server, affecting labprinters.denison.edu, printrelease.denison.edu, and the U: drive on Monday from 12:00AM to 8:35 AM. This issue should now be resolved.
If you had issues printing or accessing the U: drive in this time period, please try again now that the issue is resolved.
If you have any questions, please reach out to servicedesk@denison.edu.
Update: 03/19/2026 12:15 pm
The DenAI service is back online. If you experience any issues, please report it to the ITS Service Desk at servicedesk@denison.edu or call 740-587-6395.
Original Post:
ITS is aware of an unexpected outage during an upgrade to DenAI and is working to resolve this issue. An update will be posted when available.
If you have any questions in the meantime, please reach out to servicedesk@denison.edu.
Update 8:40AM: Maintenance is complete, if you experience any issues, please try using an incognito window, or clearing your browser cache. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Update 7:15AM: Maintenance is running long on this update, This post will be updated when maintenance is complete
Original Post: Denison Information Technology Services (ITS) will be applying updates on Thursday, Mar 12th, 2026 from 4:00 AM – 7:00 AM EDT that will impact Xtender. Users will not be able to access or use this service until the maintenance has been completed.
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Update 10/16/25 6:15am:
The updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS is planning updates on CBORD servers between 5:00AM and 6:00 AM. The following services may be unavailable:
Denison dollars
Meal Swipes
CBORD Web Interface (cbord.denison.edu)
Door access should be unaffected during this update.
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.