by ·Comments Off on Completed: Planned interruptions for network drive access and printing on Tue, 3/14/17 between 4:00am and 7:30am

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:

ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday, 3/14/17 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives and printing while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

by ·Comments Off on FYI – Slight Change to BigRedID Login for Denison Apps on Tue, 3/14/17

Beginning Tuesday 3/14/17, after clicking “Login” on the BigRedID login page for Denison Apps you will very briefly see another page with the Denison logo and a grey box that says “Logging you in”. This should not adversely impact your login as the additional page will appear for less than a second.

by ·Comments Off on Beware of Scam titled “IT Security-Change your password.

———- Forwarded message ———-
From: Anne-Marie Musacchia
Date: Tue, Feb 7, 2017 at 11:52 AM
Subject: IT Security-Change your password.
To: “helpdesk@denison-edu.com”

IT Security-Change your password.

Your employee email account was accessed today from a suspicious device at
11:26:42 EST on a GlasNet Computer Network IP. We believe your password has
been compromised. Please click here
to change your current password
immediately.

Thank you.
Anne-Marie Musacchia – System Admin
IT Security & Risk Management;

This email may contain privileged, confidential and proprietary information
and is intended only for the personal and confidential use of the specific
addressee(s) identified herein. Your receipt of this email is not intended
to waive any applicable privilege, whether pursuant to the attorney-client
privilege or work product doctrine. If you have received this email in
error, please do not copy it or further disseminate or distribute it;
instead, immediately delete it along with any attachments and notify the
sender of such by separate email.

by ·Comments Off on Completed: Planned interruptions for network drive access and printing on Thu, 1/5/17 between 4:00am and 7:30am

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:

ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Thursday, 1/5/17 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives and printing while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

by ·Comments Off on Completed: Planned interruptions for network drive access and printing on Tue, 10/11/16 between 4:00am and 7:30am

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:

ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday, 10/11/16 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives and printing while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

by ·Comments Off on Planned Change: McAfee Agent upgrade on Denison-owned Windows Computers starting Thu 9/22/16

On 9/22/16 ITS will release an upgrade to the McAfee Agent on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software version is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Planned Change: McAfee Endpoint Security update on Denison Windows Computers starting Thu 9/15/16

On 9/15/16 ITS will release an upgrade to McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Completed: Planned interruptions for network drive access and printing on Thu, 8/4/16 between 4:00am and 7:30am

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:

ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Thursday, 8/4/16 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives and printing while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

by ·Comments Off on Completed: Planned Outage: Denison Dollars Payments with ID Cards Unavailable Monday 7/18/16 due to System Migration

Update on 07/18/2016 at 7:30pm:

The migration to the new system is complete, and users should be able to pay with Denison Dollars now. Please report any problems to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu

Original post:

On Mon, July 18th 2016, students, faculty, and staff will be unable to pay with Denison Dollars via their Denison ID card while Denison’s current CBORD ID card system is being migrated to a new CBORD system. This migration is projected to be completed by Tuesday morning, July 19th 2016. You will be able to use your Denison ID Card to access doors, parking garage and library resources as usual while the migration is occurring.