Between 5:00 and 7:00 AM on Thur 3/26/19, ITS will perform routine maintenance on the Login infrastructure. During this maintenance period, there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-639

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:
ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday 03/19/19 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

Between 5:30 and 7:00 AM on Thur 1/31/19, ITS will perform routine maintenance on the Login infrastructure. During this maintenance period, there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-639

On 1/3/19 ITS will release an upgrade to McAfee Agent and McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. At end of the upgrade, you will be prompt to reboot your computer. You can reboot your computer at your own schedule. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:
ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday 11/20/18 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

Between 5:00 and 7:00 AM on Tues. 11/12/18, ITS will perform routine maintenance on the Login infrastructure. During this maintenance period, there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Between 6:00 and 7:00 AM on Thur 8/2/18, ITS will perform routine maintenance on the Login infrastructure. During this maintenance period, there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

On 8/2/18 ITS will release an upgrade to the McAfee Agent on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software version is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

File and print server updates are complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

Original post:
ITS is planning to install latest updates on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Thursday 7/26/18 between 4:00am and 7:30am. As these updates are being applied, there will be up to 1 hour outages for the above network drives while servers are updated and rebooted to complete installation. Please do not update files stored on the network file servers during these time periods.

On 6/28/18 ITS will release an upgrade to McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.