Printing was down this afternoon from about 2:00pm until about 3:30pm. The problem has been resolved.
Author: Terri Beamer
Completed: Planned Outage: Listserv Server Maintenance Thurs. 6/29 5-7am
Update 6/29/2017 7:05am
Updates have been installed. All should be running normally. If you experience problems, please call the ITS Helpdesk at x6395.
Original post:
ITS will be performing maintenance on the Listserv service on Thursday, 6/29/2017 between 5:00-7:00am. Email sent via the listserv system may be delayed and access to the list consoles may be interrupted.
This post will be updated when the work is complete. If you experience any list service issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Resolved: Two Lists and One Google Group not working properly
The following lists and group were not able to distribute messages or share documents yesterday between 3/22/2017 3:00am and 3/23/2017 3:00am. Any messages sent to these lists or documents shared with the Google group did not distribute or share properly.
Lists:
du-faculty-staff@denison.edu, dusosemail@denison.edu
Google Group:
du-faculty-staff-group@denison.edu
Completed: Planned Outage: Listserv Server Maintenance Thurs. 3/16 5-7am
Update 3/16/2017 7:35am
Updates have been installed. All should be running normally. If you experience problems, please call the ITS Helpdesk at x6395.
Original post:
ITS will be performing maintenance on the Listserv service on Thursday, 3/16/2016 between 5:00-7:00am. Email sent via the listserv system may be delayed and access to the list consoles may be interrupted.
This post will be updated when the work is complete. If you experience any list service issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Resolved: Unplanned outage: Google Drive slow or inaccessible 1/17/2017 11:30am
Update:
Google indicates that the problem was resolved at January 17, 2017 4:20:00 PM.
Update 12:00:
Google has acknowledged the outage and are working to correct the issues. Status can be seen on https://www.google.com/appsstatus#hl=en&v=status.
Original post:
Some people are experiencing problems accessing Google Drive. It is slow and sometimes does not come on at all but gets an error. Support has been contacted.
Completed: Network Outage in Barney Davis Wed. 11/23/2016 8-noon
Update 11/23/16 11:30am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post:
ITS will be working on the power to the Barney Davis network closets on Wednesday, November 23rd between 8am and noon. During this time the data network in Barney, including access to wired, wireless, and Dialpad telephones, will be down.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed: Planned Outage: DNS Server Maintenance Tues. 11/4/16 5-7am
Update 11/8/16 6:30am:
The DNS server updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original post:
ITS will be performing maintenance on one of our domain name servers (DNS) on Tuesday, 11/8/2016 between 5:00-7:00am. Network access (especially Internet) may be slow while maintenance is occurring. Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed: Planned Outage: Listserv Server Maintenance Thurs. 11/3 5-7am
Update 11/03/2016 7:10am
Updates have been installed. All should be running normally. If you experience problems, please call the ITS Helpdesk at x6395.
Original post:
ITS will be performing maintenance on the Listserv service on Thursday, 11/3/2016 between 5:00-7:00am. Email sent via the listserv system may be delayed and access to the list consoles may be interrupted.
This post will be updated when the work is complete. If you experience any list service issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Resolved: Outage: Updates: Opus (FOCUS) is down (9:00 AM, Thursday, 10/20)
Update #3: 4:30PM – Opus is back up and ready for use.
Update #2: 4 PM – Technical Services staff have been continuously working with our vendors to find an appropriate resolution.
Update #1: 11:30 AM – Technical Services has identified the reasons for the outage to the FOCUS service and is actively working on a solution.
Original post:
Opus is down at this time. We are investigating the cause and correction needed. Updates will be posted here.
Resolved: Google Drive and Chat (Hangouts) reporting problems
Update 6:15pm
Status: No Issues
The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
August 8, 2016 2:11:00 PM PDT
Update 4:20pm
Hangouts Status: No Issues
The problem with Google Hangouts should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
August 8, 2016 12:48:00 PM PDT
Drive Status: Service disruption
Our team is continuing to investigate this issue. We will provide an update by August 8, 2016 1:00:00 PM PDT with more information about this problem. Thank you for your patience.
Affected users are encountering the error “The server encountered an error. Please try again later.” We estimate that the issue is affecting less than 1.5% of the Drive user base
August 8, 2016 11:55:00 AM PDT
Original post from Google:
We are continuing to investigate this issue. We will provide an update by August 8, 2016 11:55:00 AM PDT detailing when we expect to resolve the problem.
Affected users are encountering the error “The server encountered an error. Please try again later”
August 8, 2016 10:54:00 AM PDT