Maintenance of the high-voltage power grid on campus will be on July 2nd of this year. The outage will begin at 7:00 AM and is estimated to last until 5:00 PM all across campus. Although there will be emergency power in most buildings to support life-safety needs such as emergency phones, fire panels, and exit lighting, we ask that you please turn off or unplug any unneeded equipment or computers, and backup all files prior to the maintenance.

Web-based applications will be accessible, but network access on campus will be limited to certain areas, and WiFi/Phone coverage may be spotty. You will need to rely on your cell phone for telephone use if you are on campus during the outage. Wireless network access would most likely be found in Fellows, Olin, Bryant, Doane Dance, Eisner, Ebaugh, and Herrick. Other buildings may have pockets of network access available. If working on campus during the outage, remember to save often as we cannot guarantee an uninterrupted experience.

If you experience problems after the power outage is over, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu to report your issue.

ITS will be performing updates on the VIA master server that controls the VIA devices in the classrooms on Thursday, 3/5/20 between 5:00-7:00 am which may result in a brief interruption as the server is updated and rebooted.  If a VIA device reboots during this time they may not be able to come back up until after the server update is completed.

Please do not attempt to bring up the presentation devices in classrooms during this time period.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update: 1/11/2020 10:30 am

The network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Message:

ITS will be performing network maintenance on Saturday 1/11/2020 from 7:00-noon which will result in the loss of the wired or wireless network access multiple times in the following locations:

Buildings: Fellows, Barney, Library, Ebaugh, Higley, Olin, Talbot, Slayter, Doane Admin
Resources: Access to administrative applications, MyDenison, and other on campus resources will be affected

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 1/7/2020 8:15am

This morning’s update has completed.  If you experience any issues please contact your library.  There will be another maintenance window on Saturday, January 11th 6am-9am.

Original message:

Ohio5 will be performing maintenance on the Sierra Library servers tomorrow morning, Tuesday, January 7 between 5am – 7am. Both the Sierra application and the CONSORT catalog will be offline during this time.

Update:
01/04/2020 10:00 am
The maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original post

ITS will be performing network maintenance on Saturday, January 4, 2020 from 7:00 AM – 12:00 PM which will result in the loss of the wired and wireless network access multiple times in the following locations: Burton Morgan, Security and Safety, Bryant Arts

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update: 11/16/2019 11:35am

Network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

Planned Outage – Network Maintenance 11/16/2019 7am-noon

ITS will be performing network maintenance on Saturday, 11/16/19 between 7:00am-noon which may result in a brief 1-2 minute window when users will not be able to get to Banner, Cognos, staging.denison.edu and related services.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/29/2019:

This work will rescheduled to another date and time.

Original message:

ITS will be performing network maintenance on Thursday, 10/31/19 from 5:00-7:00 am which may result in a brief 1-2 minute window when users will not be able to get to Banner, Cognos, and related services.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update: 10/24/2019 7:15 am
Network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Thursday, 10/24/19 from 5:00-7:00 am which may result in a brief 1-2 minute window interruption in wired and wireless access in Fellows Hall, and when connected to the Pulse Secure VPN. Access to the following services will also be affected: TacMaster, NVR 1/2/3, and the WDUB servers.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/17/2019 6:00am

The updates on the VIA master server have been completed.   Please report any issues to the ITS Helpdesk.

Original post:

ITS will be performing updates on the VIA master server that controls the VIA devices in the classrooms on Thursday, 10/17/19 between 5:00-7:00 am which may result in a brief interruption as the server is updated and reboot.  If a VIA device reboots during this time they may not be able to come back up until after the server update is completed.

Please do not attempt to bring up the presentation devices in classrooms during this time period.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 8/14/19 5:50am:

This work has been postponed to a later date.  Notice will be posted here when it has been re-scheduled.

Original message:

ITS will be performing network maintenance on Wednesday 9/14/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

VPN access
Internet resources
Fellows Basement
CBTS phone connections
Special purpose servers (tacmaster, NVR, wdub,apple1/2/Prime)

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.