There was a delay in distribution of email messages sent to listservs between about 12:30 and 3:30pm today.  The issue was corrected and all messages have now been delivered.

Update: January 24, 2014 9:00pm

The network server has been brought back up.  All connectivity should be back to normal.  A reboot may be necessary to get your system re-connected.

Original Message:

Systems will not be able to connect to the network as a primary server has gone down.  Support is aware of the problem is working on a solution.

Update January 9 7:10am:

Internet line work has been completed.  Service has been restored.

Original post:

Internet access on campus will be down from 5-7:30AM on Thursday 1/9 while ITS conducts work to increase capacity for our primary and backup Internet connections. This means that access to externally hosted services such as www.denison.edu, Google Apps and Blackboard will not be possible from on campus but will be available from off campus. Access to internally hosted services such as Banner and MyDenison will not be available from off campus.

During this time, ITS will also be performing wireless upgrades in and replacing network equipment in Slayter. Expect outages in these areas.

One of the outgoing email servers that process emails from Banner email and the Lanier scanners ceased functioning on December 30th. The problem has been corrected and all “stuck” emails have now been delivered. Please report any additional problems receiving emails from Lanier scanners to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

There was network connectivity problems beginning at 12:00.  The problem was corrected and all was available again by 12:30.

One of the outgoing email servers that processes emails from the Lanier scanners ceased functioning on November 19th. The problem has been corrected and all “stuck” emails have now been delivered. Please report any additional problems receiving emails from Lanier scanners to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

The mail aliases for username@its.denison.edu (e.g. beamer@its.denison.edu) have been removed.  Messages sent to these addresses will be bounced.  This does not affect email addressed to @denison.edu.

Update 10/29/2013 5:00pm – The October 24th backup of subscribers lists have been loaded.  The database seems to be stable.

Update 10/29/2013 3:55pm – The listserv service will be down from 4:30 until 5:30pm today to fix a database corruption.  Subscriber lists will be restored from the October 24^th evening backup and any modifications that were made between the 24^th and today will have to be redone.  However, those that found subscribers missing from their lists will find the lists are back to where they were on the 24^th.

Update 10/29/2013 2:11pm – The problem seems to be a corrupted subscriber database.  We are looking to correct the corruption and reload the subscriber data from backups taken on October 24th.

We have had several reports of members having been removed from lists without owner intervention and are investigating the possibility of a system error.   Updates will be posted here has we have more information.

Update:

The internal email servers were turned off as  planned. Should you receive an error message in your email client or on your mobile device, please refer to the links below to adjust your settings.

Original Post:

As a final step in the transition to Denison Apps for email, Denison’s internal email servers are being turned off as of the morning of Friday, October 25th.  If your desktop email application or mobile device connects to imap.denison.edu or pop.denison.edu, you may receive an error message. Please adjust your email application or mobile device app settings to connect to the Denison Apps servers.

Olin 1st floor experienced an outage beginning about 12:30 today due to a power issue.  Network equipment came back up when power was restored at about 2:30pm.