by ·Comments Off on Resolved: Network Issues

Update 7/30/2014 9:30pm: The network is now up and stable.  If you are experiencing a problem accessing a network resource, please contact the ITS Helpdesk.

Update 7/30/2014 8:20pm: We have correct the problem on the network.  We have a few buildings that still need a visit to make sure everything is up, but all is stable at this time.

Update 7/30/2014 4:20pm:  We are working with support to resolve the issues.  Currently, we do not have an estimated time for resolution of the problems.

Original post:

We are aware of network slowness and are looking into the issues.

by ·Comments Off on Completed: Planned Network Maintenance 7/31/2014 8am-5pm

On July 31, 2014 beginning about 8am and ending about 5pm, AEP will be performing maintenance on our primary internet line.  While they are not expecting the maintenance to cause an outage, if an outage occurs, the Denison’s backup internet line should come up with little or no noticeable interruption.

by ·Comments Off on Completed: Planned Network Outage 7/31/2014 5-7AM

Update 2014/07/31 7:00am – Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Original post:

On Thursday, 7/31/14, network maintenance will be performed in Burke between the hours of 5:00AM and 7:00AM.  A code upgrade to network equipment in this location will cause network outages for all of South campus.

by ·Comments Off on Completed – Planned Network Outage 7/24/2014 5-7AM

Update 2014/07/24 7:05am – Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Original post:

On Thursday, 7/24/14, network maintenance will be performed in Curtis and Shaw between the hours of 5:00AM and 7:00AM. A code upgrade to network equipment in these locations will cause network outages for West quad, North quad, Facilities, East quad, Athletics, Beth Eden, Gilpatrick, Swasey, Observatory, and Whisler.

by ·Comments Off on Firewall Maintenance

ITS will be making changes to the campus firewalls between 5:00AM and 7:00AM on Tuesday, July 15, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.

by ·Comments Off on Resolved: Wireless Network problem reported in Elm, Hayes and Wright

Update 7/2/2014

Update work has finished in Elm, Hayes and Wright.  The wireless in these buildings should be functional at this time.  If you are experiencing a problem, please contact the Helpdesk at extension 6395.

Original post:

All wireless access points are down in Elm, Hayes and Wright.  The problem has been reported to support.  Updates will be posted here.

by ·Comments Off on Resolved: Google Apps Login Errors

Update: June 23, 2014  1:20 – Problem seems to have been corrected.  Logins are now working fine.

Original Message 6/23/2014 1:00:

Currently, we are experiencing problems with logging into Google Apps.  Those already logged in do not seem to be experiencing any problems.  The error we are seeing is: “Google Apps – Server error, We are unable to process your request at this time, please try again later.”  We will post updates to Netnotes as we have more information.

by ·Comments Off on Completed – Planned Network Maintenance 6/12/2014 6-7am Wireless

This maintenance is completed. If you experience a problem, please contact the Helpdesk.

Original post:

On Thursday, between 6 and 7am, we will be modifying settings on the wireless network.?These changes could cause disruption to wireless connectivity. If you experience a problem after the maintenance window, please contact the Helpdesk.