by ·Comments Off on Completed: Listserver to be Updated Thursday, 6/18/2015 6-8am

Update 6/18/2015 7:40am

Updates have been installed.  All should be running normally.  If you experience problems, please call the ITS Helpdesk at x6395.

Original post:

ITS is planning to install updates on the Listserv system on Thursday, June 18th between 6:00am and 8:00am. As these updates are being applied, there will be short outages while services are updated and restarted during the installation. Delivery of email sent to a list during the maintenance will be delayed until after maintenance is complete.

by ·Comments Off on Resolved: Unplanned Outage: Campus Power Outage, Saturday 3/14 11:40am – 9:30pm

Update 11:15pm: There may be pockets of network equipment that did not come up after the power was restored. We will be correcting these problems as we find them.

Update 9:50pm: Power has been restored to 95% of the campus. Facilities Services is still trying to find the root cause of the problem.

Original Post:

Denison is currently experiencing a campus wide power outage.  Facilities is currently working on the problem.  They expect the power to be down for several hours.

by ·Comments Off on Completed: Listserver to be updated Tuesday, 2/3/15 between 5:00am and 7:30am

Update 7:00am:

Updates on the server have been completed.  If you have a problem using a listserv or accessing the listserv system, please contact the Helpdesk.

Original post:

ITS is planning to install updates on the Listserv system on Tuesday, 2/3/15 between 5:00am and 7:30am. As these updates are being applied, there will be short outages while servers are updated and rebooted during the installation. Delivery of email sent to a list during the maintenance will be delayed until after maintenance is complete.

by ·Comments Off on Complete: Network Outage & Maintenance: Burton Morgan 10/23/2014 5-7am

Update 6:50am: Maintenance is complete.  If you experience problems, please call the ITS Helpdesk at extension 6395.

Original message:

On Thursday, 10/23/14, network maintenance will be performed in Burton Morgan between the hours of 5:00AM and 7:00AM. A code upgrade on network equipment in this location will cause network outages for Burton Morgan and the Safety and Security office.

by ·Comments Off on Completed: Network Server maintenance 10/16/2014 5-7am

Update 6:50am : Server maintenance complete.  If you experience problems, please contact the ITS Helpdesk.

Original Message:

Server maintenance will be completed on Thursday 10/16/14 between 5am-7am on the DHCP server. During this time frame systems may not be able to get an IP address for several minutes.

by ·Comments Off on Completed: Internal Service Outages for Firewall Redundancy Test 10/9/14 5-7AM

Update: Maintenance is complete.  If you still experience issues, please contact the ITS Helpdesk.

Original Post:

To prevent an event similar to what occurred 8/13/14, ITS has made some changes to improve service failover. We will be testing to verify those changes are successful on 10/9/14 between 5:00AM and 7:00AM. There will be brief outages as devices are failed over. Upon successful completion of the failover the devices will be upgraded also.

The Internet should remain available throughout the test. Some internal sites may be unavailable such as MyDenison.

by ·Comments Off on Completed: Brief Internet/Service Outages Thursday 9/18/14 5:00-7:00AM

Update: 9/18 7:00am – maintenance completed.
Network maintenance will be performed on the campus internet lines between 5:00AM and 7:00AM on Thursday, September 18th, 2014. During this time there will be brief interruptions to…
  • Internet traffic from on-campus.
  • Off-campus access to on-campus resources, such as MyDenison.
Please contact the ITS Help Desk if you experience any trouble connecting to Denison or non-Denison web sites after 7:00AM.

 

by ·Comments Off on Completed: Planned Network Maintenance 8/7/2014 5-7am

Update 8/7/2014 6:50am: Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Network maintenance will be performed on the campus internet lines between 5:00AM and 7:00AM on Thursday, August 7th, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.

by ·Comments Off on Resolved: Network Issues

Update 7/30/2014 9:30pm: The network is now up and stable.  If you are experiencing a problem accessing a network resource, please contact the ITS Helpdesk.

Update 7/30/2014 8:20pm: We have correct the problem on the network.  We have a few buildings that still need a visit to make sure everything is up, but all is stable at this time.

Update 7/30/2014 4:20pm:  We are working with support to resolve the issues.  Currently, we do not have an estimated time for resolution of the problems.

Original post:

We are aware of network slowness and are looking into the issues.