by ·Comments Off on Completed: Planned Outage: Burton Morgan, Thursday 1/7/2016 5:30-7AM

Updated Post:

The network maintenance Burton Morgan has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday, January 5th from 5:30-7:00AM which may result in interruptions of the wired or wireless network within Burton Morgan.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: East quad and Athletics, Tuesday 12/22/15 5-7AM

Updated Post:

The network maintenance on East quad and Athletics has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 12/22/15 from 5:00-7:00AM which may result in interruptions of the wired or wireless network on East quad and in Athletics. Buildings to be affected include: Beth Eden, Huffman, Sawyer, Athletics, Beaver, East, Crawford, Shaw, Shepardson, Gilpatrick, Whisler, Shannon House, Bancroft, Prospect, Observatory, and Lamson Lodge.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned maintenance: Primary Internet line 12/21/2015 6am-5pm

Update 12/21/2015 5:20pm:

AEP has finished their work and we have moved Internet traffic back to the primary line.

Original Post:

AEP is preforming maintenance on the primary Internet line.  Denison is currently running on our backup internet line.  We expect to switch back to the primary line this evening at about 5pm.  Updates will be posted here.

by ·Comments Off on Completed: Planned Outage: East quad and Athletics, Thurs 12/3/15 5-7AM

Updated Post:

The network maintenance on East quad and Athletics has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 12/3/15 from 5:00-7:00AM which may result in interruptions of the wired or wireless network on East quad and in Athletics. Buildings to be affected include: Beth Eden, Huffman, Sawyer, Athletics, Beaver, East, Crawford, Shaw, Shepardson, Gilpatrick, Whisler, Shannon House, Bancroft, Prospect, Observatory, and Lamson Lodge.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: All campus network services and Internet access, Saturday 11/21/15 6-11am

Updated Post:

The network maintenance has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Saturday 11/21/15 from 6:00-11:00am which will result in several interruptions of the wired or wireless network across campus.  Internet access will be interrupted as well.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: East quad and Athletics, Thurs 11/19/15 5-7AM

Updated Post:

The network maintenance on East quad and Athletics has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 11/19/15 from 5:00-7:00AM which may result in interruptions of the wired or wireless network on East quad and in Athletics. Buildings to be affected include: Beth Eden, Huffman, Sawyer, Athletics, Beaver, East, Crawford, Shaw, Shepardson, Gilpatrick, Whisler, Shannon House, Bancroft, Prospect, Observatory, and Lamson Lodge.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Beware of New Scam Email Message Titled “Help desk”

The email pretending to be from “Admin <bpmalami@owu.edu>” with a subject of “Help desk” is a scam. Please do not click on the link in the message. The message is not from Denison. It is another fraudulent attempt (aka phishing attack) to gather your username and password.

If you are using Denison Apps Mail:

Open the message and click the down arrow beside the Reply button.
Select “Report Phishing” in the menu that appears.

Taking these steps to report the phishing attack to Google helps improve the identification and blocking of future phishing attacks. After you report it, please delete the message.

NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.

Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.

If you replied to it in any fashion, please immediately visit www.denison.edu/its and use the “Change Your Email Password Now” link in the Password Change area (bottom right corner) to change your email password. Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.

by ·Comments Off on Completed: Planned Outage: West and North quads, Thurs 11/12/15 5-7AM

Updated Post:

The network maintenance on West and North quads has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 11/12/15 from 5:00-7:00AM which may result in interruptions of the wired or wireless network on West and North quads. Buildings to be affected include: Curtis East/West, Shorney, Smith, Sunset, Pratt, Brown, Good, Myers, Elm, Hayes, Wright, Sigma Chi, Taylor, Preston, Moshier-Huchison, Schaff, Morrow, Beta, Chamberlin, Kappa Sigma, Lamson Lodge, Athletics fields, Physical Plant, and Polly Anderson.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Fellows Hall, Thurs. 11/05/15 5-7AM

Updated Post:

The network maintenance on Fellows Hall ground, 3rd and 4th floors has been completed.  Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 11/05/15 from 5:00-7:00AM which may result in interruptions of the wired or wireless network in Fellows Hall on the Ground, 3rd and 4th floors.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.