IT services info regarding campus-wide power outage – July 3, 2014

As a follow-up to the Facilities Services message about the planned power outage on 7/3/14, here are a few technology-related notes:

Before 7/3/14:
As requested by Facilities Services, please turn off or unplug computers and printers before you leave on 7/2/14.

On 7/3/14:
If you are off-campus OR in one of the buildings NOT affected by the power outage, you will be able to access all network-based services including Denison Apps (Email, Calendar, Drive, etc.), MyDenison, Self-Service Banner, Blackboard, VPN (Remote Access), and the file servers (Personal, Shared, and Media drives).  If you are on-campus in an affected building, network access (along with power!) will be unavailable.

After 7/3/14:
Computers and other technology equipment, particularly Apple computers, are sensitive to power fluctuations. If your computer/printer does not turn on after the power outage, please unplug it, wait a few minutes, plug it back in, and then try to turn it on again.

If you have any questions or experience any problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Please note, the ITS Help Desk will be closed from Thursday 7/3/14 to Sunday 7/6/14 for the 4th of July holiday and the weekend. Emails and voicemails received during this time will be addressed on Monday 7/7/14. If you suspect a system-wide outage that requires immediate attention during this time, please contact the university operator at 740-587-0810 who will contact the appropriate ITS staff.