Denison Apps (Mail, Calendar, etc.) Issues Wed. AM 4/17/13 – UPDATED

Update 4/17/13 10AM:

Google has indicated that Mail, Drive, and other services experiencing problems this AM are in the process of being restored and many affected customers now have service. ITS has confirmed that a number of individuals previously reporting problems have been successful logging in to Denison Apps. If you continue to experience problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS has received campus-wide reports indicating an inability to access Denison Apps – mail, calendar, sites, etc. Attempts to log in result in a server error. Those who logged in to Denison Apps early this AM are able to continue working. IMAP connectivity (which supports mobile phones, iPads, the Apple Mail client, etc.) is working and email can be sent and received using those devices/clients.

Our Technical Services team has reported that the error is not connected to our local server so we are currently unable to provide an estimate as to when this service will be restored. We will post any updates as they become available.