Banner and Related Services Outage This Weekend

UPDATE SUNDAY 3:35pm All services are currently available.
A hardware failure in the new environment resulted in restoring the old. We will reschedule at a later date.


UPDATE SATURDAY 3:25pm We have encountered difficulty and continue to work with Oracle. Banner INB is unavailable, and we anticipate the Banner INB will remain unavailable into tomorrow. Although the Banner forms are unavailable, the nightly jobs will be run, and Focus reporting from teraterm accounts on OPUS is available.

Self-Service, Xtender, Cognos, the denison.edu online directory, Smartcall, WebHelpdesk, and Extensis ARE CURRENTLY AVAILABLE. We anticipate that these services will become unavailable for part of tomorrow as they are moved.

This is a reminder that Banner and related administrative software will be unavailable this weekend, May 26-27. Current projections suggest the services will be unavailable for part or all of Saturday and Sunday 6am-3pm. If all goes well the moves may be completed Saturday so you are advised to check Netnotes.denison.edu for the current status. The process will begin with Banner on Saturday morning. For a list of services affected please see below.

Thanks for your patience, and please share this with your colleagues as you feel necessary!
Carol

Starting 6am Saturday
Banner INB – forms and jobs
Focus Reporting
Banner Self-Service
Xtender
Smartcall
Online Directory

Later Saturday or Sunday
WebHelpdesk
Cognos
Extensis