[RESOLVED] SERVICE INTERRUPTION: Notebowl Student Logins – 05/29/2020 9:52 AM (EDT)

UPDATE 5/29/2020 1:15 PM

Students are now able to login to Notebowl as usual. Students who are already in Notebowl may need to refresh their browsers.

UPDATE 5/29/2020 10:40 AM

A partial workaround has been found for students to login to Notebowl (Click here for video tutorial). Students can access Notebowl by doing the following:

  1. Visit the main Notebowl site (linked here)
  2. Click LOGIN in the upper right-hand corner of the site.
  3. Enter your Denison email address (BigRedID@denison.edu) and click Next.
  4. If prompted with Denison’s single-sign on, please login with your Denison BigRedID username and password, and Duo authenticate.
  5. The Notebowl landing page (bulletin) may not load, but courses, groups, settings, etc. will be accessible.

Original Post

Information Technology Services (ITS) has received confirmed reports of students unable to login to Notebowl. The majority of students are experiencing a continuous spinning Notebowl wheel with a Denison logo. Faculty and staff seem to be unaffected at this time.

The issue has been reported to Notebowl and is being addressed for a resolution as soon as possible. This post will be updated upon resolution.

If you have any questions or concerns, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.