[RESOLVED] Notebowl Login Error: “Uh oh! Something didn’t line up”

RESOLVED 5/6/2020 11:55 AM:

Information Technology Services (ITS) has restored Single Sign-On (SSO) and all systems are currently available including Notebowl and other Denison services.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 with any questions.

UPDATE 5/6/2020 11:15 AM:

We are experiencing an issue with our Single Sign-On (SSO) system which is currently blocking logins to Notebowl.  We need to take down the SSO system briefly to restore the database.  This work will begin at 11:10AM EDT and will take approximately 45 minutes and will impact single sign-on logins to all Denison services.  If you are currently logged in to a system, you may continue to work, however, we recommend saving your work frequently.  If the system you are in tries to re- authenticate your session, you may lose access while the SSO service is being restored.  The Service Desk will update our NetNotes status as soon as the work is complete.  We apologize for this untimely service outage.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 with any questions.

Original Post:

Notebowl is currently experiencing an authentication error. Information Technology Services (ITS) is currently working to resolve the login issue. This post will be updated upon resolution.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 with any questions.