Update 4/21/2020 8:20 AM:

On Tuesday, April 21st from 1:07 PM EST to 9:38 PM EST, customers may have experienced intermittent increased latency or issues authenticating or accessing the Duo Admin Panel. These issues were caused by an Internet Service Provider (ISP) outage and not due to any issues with the Duo cloud service. At this time, the issue with the 3rd party ISP is resolved.

 

Original Post:

Duo Security has received reports of authentication delays and failures.  This does not impact your ability to authenticate via Duo Push notifications from your smartphone.

You can check the Duo status page directly at http://status.duo.com. This post will also be updated as more information becomes available.

DUO TIP: If you have a smartphone, ITS recommends using the Duo Mobile app – it is faster, more secure, and free. Please see this NetNotes post for details: https://netnotes.denison.edu/duo-push-faster-free-and-more-secure

For questions about Duo, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.