Update 1:25 PM:

All Banner maintenance has been completed successfully.

If you experience any issues with Banner today, please clear your cache. To do this in Google Chrome, click on the Chrome menu (3 vertical dots in the upper righthand corner) and then choose “More Tools”, and then “Clear browsing data”. Make sure the Time Range is set to “All time” and that “Cached images and files” is checked and then click on “Clear Data”. For instructions on clearing your cache in other web browsers, see https://www.pcmag.com/article2/0,2817,2480401,00.asp

If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing critical end of year upgrades and routine maintenance to Banner on Monday, 12/30/2019 from 5:00am – 5:00pm. Banner Admin pages along with Banner Self-Service will be updated. During this time, Banner Admin Pages, Self-Service, and all related systems such as Xtender, Jaggaer (e-procurement), Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.