Still using a phone call or text message to manage your Duo authentication? Using the Duo Mobile app is faster, free, and more secure!

• Faster – Without waiting for a phone call or having to enter a code from a text message, Duo Push can automatically prompt your phone after you login, with a simple Yes/No button press.
• Free – Each time a phone call or text message for Duo occurs, Denison pays a processing fee. Duo Push is free!
• More Secure – Two-factor authentication does not make you 100% safe, but it does make your account much harder to breach. However, you may have heard recent reports from the FBI about cybercriminals bypassing two-factor authentication. While two-factor attacks are rare, phishing text messages and phone SIM swapping are two techniques that have been used to bypass two-factor protection. 

To change to Duo Push, you’ll need to install the Duo Mobile app, available on the iOS App Store and Google Play. After that, you can change your default Duo login to “Automatically send this device a Duo Push” via the Duo Device Management Portal. To learn more, visit the Duo page in MyDenison. If you need help, contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.