Yesterday afternoon, in response to a critical issue, ITS disabled a problematic configuration profile that is installed on campus lab and e-classroom Macs. This change impacted automatic network drive mapping on macOS-based computers (iMacs, Mac Minis, and MacBooks); in other words, you may have noticed that Shared, Personal, and Media drives no longer automatically appear on the Mac desktop.
We are working to resolve this issue. In the meantime, you can access your files this way:
- Open Finder and select “Go” from the menu bar across the top and then “Connect to Server”.
- In the Server address box, enter: smb://ruby.cc.denison.edu/shared
- Click the “Connect” button and log in.
For the Personal drive, the address for students to enter is smb://sapphire.cc.denison.edu/personal; for faculty/staff it is smb://emerald.cc.denison.edu/personal.
For questions or concerns, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.