Netnotes

Denison ITS will be releasing security patches and critical updates to Windows computers at 5:00 PM on 10/19/18. Computers may take up to five minutes to apply the updates, once a restart/reboot is initiated.

If you experience any issues, please contact ITS Help Desk at 740-587-6395 or helpdesk@denison.edu for further assistance.

October edition:

Email oops, and how to avoid them

(https://www.sans.org/security-awareness-training/resources/email-oops-and-how-avoid-them)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Updated Post 10/5:

The printer has been repaired and is back in service.

Updated Post 10/4/18:

A service technician assessed the Huffman printer and ordered parts needed for repair. This post will be updated again when the repair is complete. In the meantime, please see the post below for alternate print locations.

Original Post 10/3/18:

Due to an apparent mechanical issue, the Huffman printer – HuffmanLab_Canon355 – is not currently available. A service call has been placed with the vendor and this post will be updated as soon as the issue corrected. In the meantime, please use other student printing locations. Always available printing locations include Fellows 100, the Library Learning Commons, and the Curtis lab. Depending upon class schedule, Knapp 105 and Higley 029 may also be available.

Reminder: if you encounter issues with computers or printers in Denison’s computer labs, please report the issue to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/8:

ITS has not received any further reports of the Collection Data Form appearing.

Updated Post 10/5:

ITS received additional reports on 10/4 and a setting was changed to prevent the appearance of the Collection Data Form. If you continue to see it, please report it to the ITS Help Desk at helpdesk@denison.edu.

Original Post 10/3:

ITS has received a couple of reports indicating that a small Zenworks window titled “Collection Data Form” appears each day. ITS is investigating the issue. If you see this window, please click “Submit” to close it and continue working. Please also report it to the ITS Help Desk at helpdesk@denison.edu and include the Denison inventory sticker number (starts with “CS”) – that will assist with our investigation and also allow us to notify you when the problem is resolved.

Everyone has a role in protecting the internet to make it safer and more secure for all. It is “Our Shared Responsibility.”  Additionally, all Denison employees and students have a role in protecting internal data, systems and all aspects of university cybersecurity.  This month we will share important cybersecurity lessons and encourage you to apply them year round.  Check out the NCSAM site for more information. #CyberAware

Protecting data used for college business is a shared responsibility. If you store important files only on your computer hard drive, your data are at risk for loss or corruption – whether from hardware or software failure, virus infection, or theft. To protect important data, please adopt a recommended file storage location or backup approach.  Contact the ITS Help Desk for assistance.