Some colleges are reporting a new phishing scheme that targets professors – check out this article from The Chronicle of Higher Education for more information.
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Phishing Scheme Targets Professors’ Desire to Please Their Deans — All for $500 in Gift Cards
(https://www.chronicle.com/article/Phishing-Scheme-Targets/245535)
Stay alert for tax scam emails and phone calls during tax season. You may also get scam emails purporting to have tax forms from your bank or even from Denison. Recent scams have tried to fool people into logging into fake employer HR sites. If you want to view any online tax data please do so from an existing browser bookmark or manually type in the address to the site you are checking (ie. https://my.denison.edu/)
If you do receive a suspicious email regarding your Denison W-2 please forward it, along with the email header, to helpdesk@denison.edu so ITS staff can check it out.
For more information on tax phishing scams: https://www.irs.gov/uac/tax-scams-consumer-alerts
The IRS does make phone calls, so it is important to stay cautious and informed if you do receive a call. There are continuing aggressive phone scams targeting taxpayers, especially recent immigrants who may be unfamiliar with standard IRS practices.
Generally, the IRS will first mail you a bill if you owe any taxes, so keep in mind:
If you get a call like this please report it to the Treasury Inspector General for Tax Administration (TIGTA) by calling 800-366-4484 or visit http://www.tigta.gov. Also, report it to the Federal Trade Commission at http://www.ftc.gov/complaint
If you receive unsolicited emails claiming to be from the IRS please forward them to phishing@irs.gov, and mark as spam in Gmail.
For more information on phone scams, watch this IRS YouTube video: https://www.youtube.com/watch?v=0y5z0kWgBcM and read this IRS Tax Tip: https://www.irs.gov/uac/IRS-Urges-Public-to-Stay-Alert-for-Scam-Phone-Calls
Visit https://uscis.gov/avoidscams or https://www.uscis.gov/es/eviteestafas to learn how to recognize and avoid immigration scams and find authorized legal services.
Stay informed to make your tax season as safe as possible!
credit: williams.edu
Update 1/17/19 6:30PM:
OARnet has cancelled the planned maintenance for now. A new post will be added if/when it is rescheduled.
Original Post:
OARnet will be performing maintenance on our primary Internet connection on Friday, January 18th beginning at 9:00pm. The work should be completed by 1:00am Saturday, January 19th. No outages are expected during this time, however Internet slowness may occur as traffic moves through our backup lines. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
UPDATE 1/10/2019 5:28PM:
Duo has confirmed that a fix has been implemented and they believe the issue to be resolved. Duo will be monitoring to ensure that this is the case. If you experience continued issues with Duo, please check the Duo Status page (https://status.duo.com/) to see if there are current issues before trying to log in again.
UPDATE 1/10/2019 5:20PM:
Duo appears to now be responding normally. If you have been holding off on logging in, we believe you will now be successful. However, we are awaiting confirmation from Duo that the problem has been fully resolved before changing the status to resolved. If you do not receive a push after one or two tries, please hold off until this post is updated again.
ORIGINAL POST:
ITS has received several reports of individuals who have been unable to approve logins through Duo because a push or call is never received. Duo has confirmed that they are experiencing latency issues and are working to resolve them as quickly as possible. This post will be updated as soon as the problem is resolved. If you need immediate access to a system and are seeing the Duo prompt and are finding you cannot approve your login, please contact the ITS Help Desk at 740-587-6395 so we can provide a workaround. If you get the Help Desk voicemail, please leave a message including a phone number where we can reach you and we will reply as soon as possible.
Update 1/10/19 6:45am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post:
On 1/10/19 ITS will be performing planned network configuration changes. As we complete this work, there will be a minimal 10-30 second disruption to the campus network. If any issues arise and additional troubleshooting is needed, there may be a longer network outage during the change window between 5-7am. While we don’t anticipate any issues, in case we run into problems and are not able to resolve them within 20 minutes, we will roll back the changes. Please be aware that during outage times the Internet connectivity will be unavailable, including Dialpad, Notebowl, etc.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Technical Services identified a network outage in Slayter caused by loss of power from 2:00pm – 2:10pm on 1/8/19. The outage interrupted network and Dialpad services for Slayter. The root cause of the power outage is still being investigated.
Please contact the Help Desk x6395 if you are currently experiencing network issues.
Some individuals have reported receiving spear phishing* emails from the President, Provost, and Chief of Staff. The sender addresses of these emails typically appear as BigRedID.denison.edu@gmail.com. Gmail commonly flags these emails as potential phishing attempts within a yellow banner in the email message. If you receive an email like this, please report such emails as phishing using the button provided in the yellow banner. If you don’t receive that option, you can also use this approach to report a phishing email.
(*Spear Phishing is an email targeted at a specific individual or department within an organization that appears to be from a trusted source.)
On 1/3/19 ITS will release an upgrade to McAfee Agent and McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. At end of the upgrade, you will be prompt to reboot your computer. You can reboot your computer at your own schedule. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.
Update 1/3/19 7:00am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post
ITS will be performing network maintenance on Thursday 1/3/19 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Slayter 3rd Floor
Higley – Whole Building
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
As widely reported in the news, on Thursday 12/13/18 a number of schools, colleges, and businesses reported receiving emails warning of the presence of a bomb and demanding bitcoin payment to stop detonation (see Reuters article). There has been no evidence that these were credible threats.
To the best of our knowledge, these emails were NOT received by Denison community members.
However, due to the rash of recent email scams, especially a number demanding bitcoin payment, ITS wanted to provide a reminder to:
If you have any questions or concerns, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu